Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Nov 06, 2019 - 11:28 UTC

Investigating

Everything is back up and running. Thank you for your patience

Posted Nov 06, 2019 - 11:27 UTC

Monitoring

The service should be fully operational now, we'll continue monitoring it.
Thanks for your kind patience during the outage.

Posted Nov 06, 2019 - 11:15 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Nov 06, 2019 - 11:06 UTC

This incident affected: Chat widget, Web & Desktop application, API, and WebSocket.