All Systems Operational

About This Site

Welcome to Tidio’s official Status Page. Here you can find real-time updates on the availability, uptime, and overall performance of our core services, including Live Chat, Lyro AI, and Flows.

This page provides current system status, scheduled maintenance notifications, and incident reports to keep you informed.

Uptime over the past 90 days. View historical uptime.
Agent Dashboard Operational
90 days ago
99.87 % uptime
Today
Chat widget Operational
90 days ago
99.87 % uptime
Today
Lyro AI Operational
90 days ago
99.87 % uptime
Today
Flows Operational
90 days ago
99.87 % uptime
Today
Ticketing System Operational
90 days ago
99.87 % uptime
Today
Web & Desktop application Operational
90 days ago
99.87 % uptime
Today
API ? Operational
90 days ago
99.87 % uptime
Today
WebSocket Operational
90 days ago
99.87 % uptime
Today
Shopify API & Mobile Operational
Shopify Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Connectivity issues for some users
Resolved - This incident is now resolved. Thank you for your patience and understanding.
Nov 18, 20:04 UTC
Update - We're still monitoring this. Please refer to https://www.cloudflarestatus.com/
Nov 18, 17:00 UTC
Monitoring - The service is gradually being restored. We will keep monitoring the situation and working on restoring service for everyone.
Nov 18, 14:36 UTC
Identified - The issue originates from a third-party vendor and is currently affecting multiple services worldwide. We are awaiting their resolution.
Nov 18, 11:59 UTC
Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Nov 18, 11:38 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

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