Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Aug 26, 2024 - 13:56 UTC

We are continuing to investigate this issue.

Posted Aug 26, 2024 - 13:55 UTC

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Aug 26, 2024 - 10:44 UTC

This incident affected: Chat widget, Web & Desktop application, API, and WebSocket.