Connectivity issues for some users.

Incident Report for Tidio

Resolved

The service is fully operational now.

Posted Nov 27, 2017 - 08:45 UTC

Monitoring

The service should be fully operational now. We'll keep monitoring it.

Posted Nov 27, 2017 - 08:40 UTC

Identified

We've identified the issue. The internal network for our servers provider, is down. We're working on this.

Posted Nov 27, 2017 - 08:32 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Nov 27, 2017 - 08:23 UTC