Connectivity issues for some users

Incident Report for Tidio

Resolved

Our developers managed to rectify the problem. The service is back up and running.

Posted Jul 09, 2019 - 11:20 UTC

Identified

We found that there's a connectivity issue in some areas, our developers are working on rectifying the issue.

Posted Jul 09, 2019 - 10:14 UTC

This incident affected: Chat widget, Web & Desktop application, and API.