Connectivity issues for some users

Incident Report for Tidio

Resolved

The incident has been resolved.

Posted Nov 16, 2020 - 08:46 UTC

We've confirmed Tidio should be working as expected -> we'll continue monitoring this.

Posted Nov 16, 2020 - 07:44 UTC

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Nov 16, 2020 - 07:29 UTC

This incident affected: Web & Desktop application and API.