Tidio API V2 is down. Shopify Tidio Chat is down

Incident Report for Tidio

Resolved

Everything is back up and running. Thank you for your patience

Posted Oct 06, 2021 - 10:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2021 - 10:16 UTC

Investigating

We are currently investigating this issue.

Posted Oct 06, 2021 - 09:55 UTC

This incident affected: Chat widget, Web & Desktop application, API, and WebSocket.