Connectivity issues for some users

Incident Report for Tidio

Resolved

Everything is back up and running. Thank you for your patience

Posted Oct 25, 2019 - 13:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 25, 2019 - 12:54 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Oct 25, 2019 - 12:28 UTC

This incident affected: Web & Desktop application and WebSocket.