Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Apr 19, 2022 - 18:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 19, 2022 - 15:14 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Apr 19, 2022 - 14:34 UTC

This incident affected: Chat widget, Web & Desktop application, API, and WebSocket.