Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Jul 09, 2021 - 05:54 UTC

A fix has been implemented and we are monitoring the results.

Posted Jul 09, 2021 - 05:31 UTC

The issue has been identified and a fix is being implemented.

Posted Jul 09, 2021 - 05:17 UTC

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Jul 09, 2021 - 05:16 UTC

This incident affected: Web & Desktop application and API.