Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.
Posted May 12, 2021 - 17:17 UTC

Update

We are continuing to investigate this issue.
Posted May 12, 2021 - 16:33 UTC

Investigating

We are currently investigating this issue.
Posted May 12, 2021 - 15:49 UTC

Identified

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Posted May 12, 2021 - 15:49 UTC
This incident affected: Chat widget and Web & Desktop application.
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