Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted May 12, 2021 - 17:17 UTC

Update

We are continuing to investigate this issue.

Posted May 12, 2021 - 16:33 UTC

Investigating

We are currently investigating this issue.

Posted May 12, 2021 - 15:49 UTC

Identified

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted May 12, 2021 - 15:49 UTC

This incident affected: Chat widget and Web & Desktop application.