Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Nov 19, 2020 - 00:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2020 - 00:15 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Nov 18, 2020 - 23:18 UTC

This incident affected: Web & Desktop application, API, and WebSocket.