Connectivity issues for some users

Incident Report for Tidio

Resolved

Everything is back up and running. Thank you for your patience

Posted Dec 04, 2019 - 18:15 UTC

Update

Everything is back up and running. Thank you for your patience

Posted Dec 04, 2019 - 15:27 UTC

Update

We are continuing to investigate this issue.

Posted Dec 04, 2019 - 15:26 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Dec 04, 2019 - 15:10 UTC

This incident affected: Chat widget and Web & Desktop application.