Connectivity issues for some users

Incident Report for Tidio

Resolved

The issue has been resolved, all connectivity should be back to normal again.

Posted Sep 16, 2019 - 22:26 UTC

Monitoring

A fix has been implemented and we're monitoring the service. Connectivity issues should be resolved by now.

Posted Sep 16, 2019 - 22:03 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Sep 16, 2019 - 21:45 UTC