Connectivity issue

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Jan 31, 2020 - 13:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2020 - 13:12 UTC

Update

We are continuing to investigate this issue.

Posted Jan 31, 2020 - 12:37 UTC

Investigating

We are currently investigating this issue.

Posted Jan 31, 2020 - 12:09 UTC

This incident affected: Chat widget, Web & Desktop application, API, and WebSocket.