Connectivity issues for some users

Incident Report for Tidio

Resolved

This incident has been resolved.

Posted Aug 17, 2022 - 18:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2022 - 15:00 UTC

Investigating

We are currently investigating a connectivity issue that is occuring for some users. We’ll have more information soon.

Posted Aug 17, 2022 - 11:01 UTC

This incident affected: Web & Desktop application and WebSocket.