Connectivity issues for some users

Incident Report for Tidio

Resolved

Everything is back up and running. Thank you for your patience

Posted Oct 14, 2020 - 17:06 UTC

Monitoring

The service should be fully operational now, we'll continue monitoring it.
Thanks for your kind patience during the outage.

Posted Oct 14, 2020 - 14:16 UTC

Investigating

We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

Posted Oct 14, 2020 - 13:37 UTC

This incident affected: Chat widget, Web & Desktop application, and API.