Connectivity issues with Meta integrations

Incident Report for Tidio

Resolved

This incident has been resolved. Meta restored the API access and all integrations (WhatsApp, Messenger, Instagram) are working on production. Thank you for your patience in this difficult moment.
Posted Jun 09, 2026 - 06:17 UTC

Update

We are still experiencing issues affecting Meta integrations due to an ongoing incident on Meta’s side. Our team is closely monitoring the situation, and services should return to normal once Meta resolves the underlying problem.
Posted Jun 06, 2026 - 22:11 UTC

Update

We continue to experience disruptions with Meta integrations due to an ongoing outage on their end. We are monitoring the situation closely and will restore full functionality as soon as Meta resolves the underlying issue.
Posted Jun 05, 2026 - 22:27 UTC

Update

We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side.

We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
Posted Jun 05, 2026 - 18:19 UTC

Update

We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side.

We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
Posted Jun 05, 2026 - 02:37 UTC

Update

We are currently experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side.

We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
Posted Jun 04, 2026 - 22:34 UTC

Update

We are still actively working on resolving the issue affecting Meta services integrations.

We’ll continue to provide updates as soon as more information becomes available.
Posted Jun 04, 2026 - 19:11 UTC

Update

We’ve identified the problem, and our developers are working on a solution.
Posted Jun 04, 2026 - 16:20 UTC

Identified

We’ve identified the problem, and our developers are working on a solution.
Posted Jun 04, 2026 - 16:19 UTC

Investigating

We are currently investigating an intermittent connectivity issue affecting Meta integrations for some users. We'll provide an update as soon as we have more information.
Posted Jun 04, 2026 - 15:09 UTC
This incident affected: Web & Desktop application.