Planned Infrastructure Upgrade

Scheduled Maintenance Report for Tidio

Completed

The scheduled maintenance has been completed.
Posted Oct 01, 2025 - 05:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2025 - 05:00 UTC

Scheduled

Tidio Infrastructure Engineering will be performing essential infrastructure updates. During this time, Tidio services will be inaccessible.

We appreciate your patience and apologize for any inconvenience.
For urgent concerns, please contact our support team. support@tidio.net
Posted Sep 10, 2025 - 07:55 UTC
This scheduled maintenance affected: Agent Dashboard, Chat widget, Lyro AI, Flows, Ticketing System, Web & Desktop application, API, WebSocket, Shopify API & Mobile, and Shopify Third party services.